Compucom Launches New Website Built Around the Questions Enterprise IT Leaders Are Asking

Compucom, a leading technology reseller with world-class service capabilities, launched its completely redesigned website at www.compucom.com. The new site is organized around the challenges and business outcomes that matter to enterprise CIOs and IT leaders. It shows how Compucom’s AI-native operations, intelligent automation, and Full Lifecycle Observability (FLO) framework improve technology sourcing and service delivery, reduce cost, and elevate the employee experience across the full IT lifecycle.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20261020345742/en/

Compucom’s new site is built around the practical questions enterprise buyers ask, whether they are searching the web or asking an AI assistant. Compucom’s AI assistant, Geordi, sits at the center of this online exchange, providing tailored responses to visitors’ prompts.

The launch marks a shift in how Compucom tells its story. The new site shows what Compucom delivers, combining the best of technology sourcing with its industry-leading services.

Just Ask Geordi

The new site is built around the practical questions enterprise buyers ask, whether they are searching the web or asking an AI assistant. Compucom’s AI assistant, Geordi, sits at the center of this online exchange, providing tailored responses to visitors’ prompts.

Each response is backed by capability details, outcome metrics, industry context, and customer proof. This mirrors the standard answer-engine approach with solutions to a specific customer question, such as:

• How do I maximize my AI investment?
• How do I modernize and automate my service desk?
• Do I put my data on a public or private cloud?
• How can I manage end-to-end device lifecycle, from sourcing and deployment to secure disposition?

More than a typical chatbot, Geordi also can answer a wide range of questions about Compucom, its capabilities, customer outcomes, and more. Geordi also is featured in some of Compucom’s solutions with voice and mobile assist capabilities.

“This website is much more than a redesign. It’s a core part of how we tell our story, differentiate our capabilities, and engage customers, partners, analysts, and the talented people who want to join our team,” said Heather Lockhart, CMO at Compucom. “Every enterprise buyer now validates vendors online, and more and more of that research starts with an AI assistant. We built this site to answer the questions CIOs are asking, with proof behind every claim. It’s designed to be a tool to educate buyers before the first conversation and keeps making the case long afterward.”

AI, Automation, and Observability, Embedded Everywhere

AI at Compucom is not a standalone feature. It runs through every service area, reflecting how Compucom actually operates, helping enterprises:

• Spend Less and Get More Out of Technology
• Run IT Better Through Managed Services
• Build and Transform With Expert Services

“AI isn’t something we bolted onto our services. It’s built into everything we do,” said Mike Flanagan, CIO/CTO at Compucom. “Our AI agents, automation, and Full Lifecycle Observability work around the clock. They surface issues before employees feel them, speed up resolution, and give IT leaders real-time visibility into what’s happening across their environment and what it costs. The new website shows that operational reality, and the results that come with it.”

Designed for Buyers and Their Stakeholders

The site is structured the way customers buy, not the way solution providers are organized. Visitors can explore by business challenge, outcome, industry, or solution area. Content speaks to each stakeholder in the buying process: risk reduction and modernization for CIOs, productivity and digital employee experience for operations leaders, and cost optimization for finance teams. Proof points, customer stories, industry solutions, and partner ecosystem content give buyers credible material to share internally as they build consensus.

Compucom Labs: Where AI Moves from Concept to Production

The new website introduces Compucom Labs (labs.compucom.com) the company’s dedicated AI innovation hub. There, Compucom software engineers prototype and rigorously test the next generation of AI solutions before bringing them to customers. Compucom Labs takes AI beyond experimentation and into production-ready systems built to scale, endure, and deliver measurable business impact. Its portfolio includes AI agents, retrieval-augmented generation (RAG) pipelines, semantic search platforms, and intelligent automation tools. Each one is validated in real enterprise conditions, so customers adopt proven capabilities rather than untested promises. Visitors can explore current projects at labs.compucom.com.

The site also expands Compucom’s careers content to showcase the culture, skills development, and technology-driven, people-powered approach that define the company.

The website is a living asset, regularly adding customer success stories, thought leadership, and AI use cases as the company’s capabilities continue to evolve. The company will continue to expand the AI agent ecosystem on Compucom Labs, adding demos, hands-on experiences within dashboards, and more.

Visit the new site at www.compucom.com.

About Compucom

Compucom is a leading technology sourcing, integration, and services company that empowers organizations with innovative IT solutions and lifecycle services. With more than 35 years of experience, Compucom combines AI-native operations, intelligent automation, and its Full Lifecycle Observability (FLO) framework with the industry’s largest badged field technician organization. Guided by its commitment to being technology-driven and people-powered, Compucom helps organizations modernize operations, improve user experiences, and achieve business outcomes while operating responsibly and sustainably.

View source version on businesswire.com: https://www.businesswire.com/news/home/20261020345742/en/

Media gallery